Established 2006 Company No 11711800 
Landline: 01384 929109
Landline: 01384 929109 All staff are DBS Checked and Fully Insured
Landline: 01384 929109
We offer a professional reliable friendly service that gives the promise of domestic harmony, so that your precious time is not eaten away by daily chores. Our Services start from a minimum of 2 hours
For further recommendations or references, and to contact existing satisfied customers, please contact the office.
Useful answers to questions you may have.
Please call for other queries.
Competitive prices. No job too small. For a free no obligation quotation call
07970 791039
01384 929109
Welcome,
Relax, you've just found Castlegate Cleaning Services to help lift the burden of your domestic chores. Whether you have a busy lifestyle, are young or elderly, Castlegate Cleaning Services provides a fast reliable professional service tailored to your individual requirements at an affordable price.
Our professional domestic cleaning of your home and office will be at times to suit you. A weekly, fortnightly basis or just an occasional clean is available. Our fully insured domestic service allows us to provide a comprehensive cleaning service at your convenience. We carry our own cleaning products and materials but are happy to use anything you have in your home.
Why not try our ironing service too? Just simply take the ironing service on its own or include it with your domestic clean. Either way you can stop having to worry about the ironing basket over flowing.
Our aim is to provide an efficient, reliable, first class cleaning service to the highest possible standard, ensuring customer satisfaction. We've built our reputation up by being professional, thorough, reliable and by offering an outstanding service that makes Castlegate Cleaning Services stand out from the competition.
Castlegate Cleaning Services cover Dudley, Stourbridge, Halesowen, Bobbington, Seisdon, Tividale, Tipton, Kingswinford, Wombourne, West Bromwich, Great Bridge, Kinver and surrounding areas in the West Midlands.
Vacuuming • Sweeping • Dusting • Dust & Polish • Toilet Clean • Mirror & Glass • Furniture Vacuum Bath Clean • Floor Wash • Cooker • Clean Window Sills • Fridge / Freezer Clean • Kitchen Cabinets Shower Clean • Ironing
Our domestic cleaning services can be daily, weekly, or fortnightly Castlegate Cleaning Services will work with you and give you as much information as required so that we can provide the best possible service to meet your needs.
Castlegate Cleaning Services offer many more services - just enquire. Our Services start from a minimum of 2 hours
Management have a hands on approach to all work taken out and regulary has work inspected. All our staff are fully trained to a high standard and are DBS checked.
We offer a professional reliable friendly service that gives the promise of domestic harmony, so that your precious time is not eaten away by daily chores. Our domestic cleaning services can be daily, weekly, or fortnightly Castlegate Cleaning Services will work with you and give you as much information as required so that we can provide the best possible service to meet your needs. All our staff are fully trained to a high standard and are CRB checked.
Vacuuming • Sweeping • Dusting • Dust & Polish • Toilet Clean • Mirror & Glass • Furniture • Vacuum • Bath Clean • Floor Wash • Cooker • Clean Window Sills • Fridge / Freezer Clean • Kitchen Cabinets • Shower Clean • Ironing
Q. - What areas do you cover?
A. - We cover Dudley, Stourbridge, Halesowen, Bobbington, Seisdon, Tividale, Tipton, Kingswinford, Wombourne, West Bromwich, Great Bridge and Kinver.
Q. - How soon could you get me a cleaner?
A. - We aim to assign you a regular cleaner within 7 working days.
Q. - How do you ensure honesty and reliability?
A. - All of our domestics are put through a strict selection process. We only employ polite, trustworthy staff to work for our company. Every staff member is reference and police checked prior to employment. We also operate a full no smoking policy. All of our staff are trained, fully insured and uniformed.
Q. - Can I choose the day my cleaner comes?
A. - We make every effort to get you a cleaner on the day you require, however cover provided may not be on the same day as your permanent cleaner.
Q. - What happens if I am not happy with my cleaner?
A. - We have many options to resolve this, it may be that your cleaner requires more training, which we will be happy to provide at no cost to yourself, or occasionally it might require changing the cleaner to suit your needs. If you have any problems at all with your cleaner we are here to take care of them.
Q. - Do I still have to pay my cleaner if I am on holiday?
A. - No. You only pay when the cleaner comes, but we do ask for 24 hours notice.
Q. - Who provides the cleaning materials and equipment?
A. - We provide everything including the vacuum etc.
Q - Do you have insurance?
A - Yes. Castlegate Cleaning Services has employer’s liability insurance. Should you decide to engage our company a copy of the certificates can be provided on request.
Q. - How much does it cost?
A - Our rates are extremely competitive and based on your individual or corporate needs. Please contact us for more information.
Q - I would prefer the cleaner to attend whilst I am at work. Can keys be left with you?
A - Yes you can provide a door key if you wish, this key will be given a security number and kept in a locked safe. It will only be given to your cleaner on the day of the clean and returned when the clean is finished.
Q - How do I pay?
A - We will invoice you monthly, this can then be paid online or by cheque - no cash is accepted.
"I have employed the services of this company for numerous years. Throughout the whole of this time I have always had complete satisfaction with the service they have given to me. The staff are efficient and pleasant in their presentation, and always accommodating. Each member of staff I have had in my home has always proffered the utmost respect for both myself personally and also my property. I have complete faith in their integrity and professionalism . Throughout the pandemic situation every care has been taken towards me regarding maintaining the government guidelines by each member of their staff. I would have no hesitation in recommending this company with regard to all aspects of the service they offer and the delivery of it to their client base."
"I have been a customer since 2019. They do a great job cleaning my house, they do what I need doing to a high standard, extremely friendly and highly trustworthy."
"I have no hesitation in highly recommending Castlegate Cleaning Services. I have found the staff to be hard-working, thorough and friendly, as well as being completely dependable and honest. Bal is always approachable if I need to alter the schedule, or want some extra work doing. I am more than happy for Castlegate to be the keyholders for my house - and I want to put in a special word for Alison, whom I think of as a friend who comes round to help me with the housework."
"I have been a customer of Castlegate Housemaids/Castlegate Cleaning for the past 16 years. Throughout this time, Bal and her team have consistently delivered a highly professional service to my family and I. They are always punctual whilst also providing much-needed flexibility of service and I feel, as a customer, that my needs are always taken into account in this respect. I have never had to question the quality of cleaning and have always been wholly satisfied with the standard of work that has been provided. In addition, throughout these 16 years I have entrusted my housekey to the company and have never once had to question this decision. Therefore I would happily and confidentially state that Castlegate Housemaids/Castlegate Cleaning is wholly trustworthy in every respect. I would have absolutely no issue with recommending Castlegate Housemaids/Castlegate Cleaning to my very closest family and friends – not something that I would do lightly – and therefore I feel that this statement encapsulates my feelings towards the company and, in my eyes, conveys my very highest praise."
"Bal and Sam gave my house a much-needed deep clean and I couldn't be happier. They were both professional but friendly, thorough, hardworking, conscientious, and I will definitely be going to them again. I highly recommend Castlegate Cleaning Services."
"Over more than 3 years, my home has been kept spick and span by Castlegate. They do a very professional job, they are very reliable, and their cleaning ladies are friendly, kind and polite. I would be lost without them. I can recommend them to you."
"After having Bal and the team cleaning my house for a number of months now I can’t understand why I did not do this before. It is affordable but most of all the quality of the clean is excellent. It is well worth the money to be able to come home and relax and enjoy my weekend without the housework falling behind. Trust is important when letting someone into your home but most importantly I trust Castlegate Cleaning Services' staff with Toby the dog who stays home when cleaning. Bal and the team are reliable, proactive and always easy to contact. They have been flexible when I have needed to the cleaning time to be at a certain time to fit in with work and always follow through on a promise. An excellent service from an excellent team."
"I've been using Castlegate Cleaning Services for a couple of years now. They really take the stress out of my life. I leave them to it while I'm at work, I trust them implicitly with my house (and my cats). When I return home I am never disappointed with the work done. If I need to change anything Bal is really accommodating. I can't recommend them enough!"
